Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.0
Location
7.4
Service
5.0
Dining
6.2
Guest reviews
5.8/10
based on 5 reviews
7.0
7.0/10 based on 119 reviews
Tony
United States of America,
March
2025
5.2/10
My stay at the Venetian Hostel had its ups and downs. While the location was perfect for exploring the city and there was free Wi-Fi, the overall experience was marred by significant issues like poor room conditions and inadequate service. If you're looking to save money, it might suffice, but I wouldn't stay again.
Rooms
5.0
Upon entering my room, I noticed a wet towel at the door from a leakage, which was disappointing. I eventually received a different room, but that had leaking issues as well. The cleanliness was not up to par, and there were even dead insects.
Service
5.0
The staff's response to my concerns was frustrating. I felt ignored when I asked for room changes and was met with indifference rather than assistance. The office had long lines and limited hours, which made it hard to get timely help.
Location
8.0
On the positive side, the location was fantastic! It was just a short walk to the MTR, making it easy to explore nearby restaurants and attractions.
Dining
7.0
While I didn't dine in the hostel, I loved the proximity to various dining options. There were numerous restaurants and cafes nearby to choose from.
Facilities
5.0
The availability of free Wi-Fi on each floor was a plus. I also appreciated the drinking water stations, but the hot water curfew was inconvenient. I wish the facilities were better maintained.
Herbert
United States of America,
March
2025
5.2/10
During my stay at Venetian Hostel, I found the location to be excellent, tucked away in a vibrant shopping area and just a stone's throw from the MTR. However, I was quite disappointed with the cleanliness and service. My room had a persistent leak, and the staff was far from attentive, which soured my experience.
Rooms
5.0
The room was small and had issues with cleanliness, including leftover items from previous guests. I also experienced a leak that made the floor wet, and the bed was not very spacious, which was uncomfortable.
Service
5.0
The service was lacking; the staff seemed unresponsive and unhelpful when I reported issues. I frequently had to wait a long time to speak with them, and their office hours were inconvenient.
Location
8.0
The hostel is ideally located right next to the MTR and surrounded by plenty of shops and local dining options, which made exploring the city easy.
Dining
7.0
While I didn't dine at the hostel itself, the surrounding area offered various restaurants and food options, adding to the convenience of my stay.
Facilities
5.0
The facilities included free drinking water on each floor and decent Wi-Fi, but the overall maintenance and cleanliness left much to be desired.
Paul
United States of America,
December
2024
5.6/10
My stay at the Venetian Hostel in Hong Kong was disappointing, to say the least. The location was decent, being close to the MTR, but that was about it. The room was incredibly tiny and not well maintained, with a safety issue regarding the lock and cleanliness that left me uneasy.
Rooms
5.0
The room was cramped, barely fitting a bed and very poorly cleaned. When I arrived, the Air Conditioning didn't work either, which made for an uncomfortable stay.
Service
5.0
The staff were not particularly welcoming and seemed disinterested. I had my doubts regarding the hospitality, which can make a trip feel less enjoyable.
Location
8.0
The location was the only saving grace, just a two-minute walk from TST MTR and surrounded by shops and restaurants. It made getting around quite easy, which I appreciated.
Dining
5.0
While I didn’t dine at the hostel, I noticed plenty of food options nearby, which seemed promising. Still, the hostel’s atmosphere made me hesitant to explore more.
Facilities
5.0
There were significant issues with the facilities, including dirty linens and an unclean bathroom. It really felt like they cut corners everywhere.
Carolyn
United States of America,
December
2024
7.4/10
While the location of the Venetian Hostel was fantastic, right next to the MTR and surrounded by shopping, my stay was overshadowed by numerous issues. The check-in process was disorganized and time-consuming, and the condition of the room was far from acceptable. I would recommend considering other options, especially if traveling with family.
Rooms
5.0
The room was extremely cramped. it barely fit my luggage. I encountered strong chemical smells, and the shower area lacked privacy.
Service
5.0
Checking in was frustrating. it took nearly an hour despite the presence of extra staff. There was no apology for the long wait, which added to my disappointment.
Location
5.0
The location was the highlight. right on Nathan Road and near the MTR, making it a great base for exploring. There were also plenty of shops and restaurants nearby.
Dining
5.0
While I didn't eat at the hostel, there were many dining options within walking distance, including fresh seafood.
Facilities
5.0
The shared spaces looked overcrowded. and lacked cleanliness. I dealt with a broken sink and inadequate amenities throughout my stay.
Samuel
United States of America,
November
2024
5.6/10
I stayed at Venetian Hostel during the Rugby Sevens tournament, and it turned out to be quite an experience. The location was excellent, right next to the MTR with plenty of shopping around. However, I faced significant issues with the check-in process, which took almost an hour due to poor organization and directions. Additionally, the room was smaller than expected and quite noisy, which made it hard to get a good night's sleep.
Rooms
5.0
The room was very small and not well marked, making it hard to find. The bed was also short, which was uncomfortable for someone over 180cm. It had a private bathroom, which was a plus, but the overall space felt cramped due to my luggage blocking the entrance.
Service
5.0
The service upon arrival was disappointing. It took an unnecessary amount of time to check in, and the staff were not very helpful when I had trouble locating my room. They could use better organization and communication.
Location
8.0
The hostel's location was definitely a highlight. It was conveniently located right next to the MTR and surrounded by shopping options, making it easy to explore the area. There were many restaurants nearby as well.
Dining
7.0
While I didn't dine at the hostel, there were plenty of options around, including hand-pulled noodles and various eateries in the shopping area nearby.
Facilities
5.0
The facilities were minimal, but they had necessary amenities like air conditioning, although it was set to a fixed temperature without a remote. There was a 7-11 downstairs for convenience.